Wednesday, November 21, 2012

How to get your REO offer accepted - just break the front door key in the lock!



My very excited first-time homebuyer met me at the newly-listed house at 7:30 am this morning.

She was sure that this REO property was THE house, and yesterday I had urged her to meet me there before other buyers had the opportunity to view it, and submit offers ahead of hers!

As usual, I got there early, and retrieved the key from the lock-box. The top lock opened OK, but the key didn’t fit in the bottom lock. I was still struggling to open the door when my buyer client arrived, all excited and happy that she was about to see the house…..
 
I texted the listing agent and was pleasantly surprised that he responded almost immediately, (at 7:30 in the morning!):
“Yes I know… Someone broke the key in the lock.” He texted. Then: “Sucks, there is more and more of it happening these days”.

My client understood and told me that it wasn’t a big deal that she had travelled for 25 minutes at that crazy hour in the morning to meet me. Of course neither of us was happy.

Clearly agents are so desperate to get a property for their buyers that they resort to this tactic, (correctly), assuming that if they prevent other buyers from viewing the property, there is more chance that THEIR offer would be accepted.

Yes, inventory is the lowest it’s been since December 2005, and what with the lowest interest rates we’ve EVER seen in this country, demand is higher that the supply. BUT, (this to those few guilty agents out there – you know who you are), this is not acceptable.

Breaking keys in locks or removing them from the premises, is not only unethical, but ILLEGAL too!

And to the listing agents out there, what’s with these combo lock-boxes? You have no idea who last opened the lock-box, so don’t know who the offending agent is. It’s an MLS regulation that the electronic lock-boxes are used on all listings, so why aren’t you using them?

It’s great to get an email immediately after an electronic lock-box s opened, telling you WHO opened WHICH lockbox at WHICH property, and WHEN!

Yes I’m ranting and raving a bit, (a bit?!), but you’ll understand why when I explain that all this happened BEFORE my first Starbucks Grande Espresso Macchiato!!

Happy Thanksgiving everyone!
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